All authorized returns must be made within 3 days of purchase (no exceptions) and are subject to a 10% restocking fee.  Returned items must be in a condition suitable for resale, in its original packaging and accompanied by the original receipt.  Returning delivered product is the responsibility of the purchaser, or at the purchaser’s request we will pick up for a $50 fee.   The materials must be in good condition and original receipt must accompany the return of goods.  Returns are for store credit or exchange only, no cash refunds.  Special Orders, discontinued items, sale items, expired products or “specials” are not eligible for return or exchange.  Open, damaged or used products are not returnable.  Wines will not be accepted for re-stocking if they have been heated, chilled or the labels are missing and/or damaged.  Please note that taste alone cannot be the sole basis for a return. Our wines are carefully selected by our team in order to offer a diverse range of high-quality wines to our customers. Our mission is always to provide you with as much information as possible to help you make a selection that you will enjoy.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at refund@40sliquor.com.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at refund@40sliquor.com and send your item to:  buccaneer Point , South Bimini #210.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: Buccaneer Point, South Bimini #210.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at  refund@40sliquor.com  for questions related to refunds and returns.